Text Highlights ○ LiveChat Integration ○ Order Status Page
What the Text Highlights feature does:
Just what it says it does! And clearly, we are a huge fan of this feature because we use it a lot. Too much? Maybe. But we like fun things, so it’s justified.
Benefits of this feature:
Call attention to important text
Add pizazz 🎉 (I’ve already covered how important — and fun — pizazz is!)
We love that you can change the color of the highlight itself, and you can add this styling to any text style - headers, paragraphs, and monospace. You can also choose to animate the highlight and adjust the thickness.
What the LiveChat Integration does:
LiveChat is now an official Squarespace Extension - which means you can easily add third-party extensions to help you add functionality to your site, manage business needs, and more!
LiveChat lets you chat with your customers in real-time and asynchronously on your website. They have an incredible list of features — here are a few favorites:
Customizable chat widget
Connect to a knowledge base to offer self-help before you enter a real-time chat
Reporting and analytics that may provide insights on how to improve customer service (and sales)
“Eye-catchers” — small animations that help grab a visitor’s attention to the chat box, a great way to point out offers and sales!
What the new Order Status Page does:
Squarespace added this feature to help merchants reduce unnecessary communication requests regarding customer orders, tracking, etc.